The Aid & Relief sector operates in a complex environment. Factors include the nature of emergency intervention, the management of sensitive products and the coordination of multiple activities, under strict regulatory requirements.  

The increase of  humanitarian crises and climate change demand responsiveness, traceability and logistics security. The Aid & Relief sector reflects national and international compassion and practical solutions to immense challenges.

 

Our value proposition

AGL supports the Aid & Relief sector with expert logistics focused on humanitarian and social development missions. We manage emergency operations as well as long-term relief programs for major institutions, and their suppliers including :

  • United Nations

  • Numerous NGOs

  • Government Departments

  • Charitable Foundations

  • Aid Beneficiaries

 

AGL coordinates effectively with all stakeholders, ensures safe operations through strict protocols and provides rigorous traceability of shipments.  

 

The experience and expertise of AGL teams allow a responsive logistics solution in complex environments, to achieve successful support for Aid & Relief requirements.

Aid & Relief Brochure

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Reliable logistics for effective actions

Emergency Response & Crisis Coordination

  • Rapid mobilization of experienced personnel (deployment within 24–48 hours)
  • Centralized coordination via Control Towers (24/7 monitoring, digital notifications, global logistics supervision)
  • Dedicated chartering solutions (door-to-door, 24/7)
  • Distribution and inland transport centres
  • Procurement of: medicines, medical devices, test kits, food products and other necessities
  • Management of sensitive products: cold chain, real-time monitoring, dedicated packaging

 

Customs and Regulatory Compliance

  • Customs clearance operations and interface with regulatory authorities  
  • Detailed and effective ethical compliance standards
  • Accurate records and KPI management

 

Humanitarian Logistics & Development

  • Supporting short, medium and long-term aid missions (including provision of educational materials, construction and shelter supplies etc)
  • International and inter-regional transport (road, sea, air)
  • Local and regional distribution (logistics corridors, delivery planning)
  • Management of multi-stakeholder and multi-site logistics projects

 

Sensitive Product Management

  • Cold chain and real-time monitoring (temperature, humidity, etc.)
  • Dedicated packaging and documentation (ensuring traceability)
  • Pre-shipment checks and change-management
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Managing a Complex Corridor in East Africa: USAID testimonial

 

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Context:  

USAID aimed to optimize its logistics network in Africa to expedite the delivery of critical goods while complying with local regulations and improving operational visibility.

 

Challenges:

Deploy efficient, traceable logistics that comply with local regulations to optimize operations.

AGL Solutions:

  • Establishment of an active logistics corridor in East Africa.
  • Infrastructure Management, Regulations and Customs.
  • Optimized multimodal distribution.
  • Coordination via crisis teams and regional control towers.

 

Benefits and key figures:

  • Mobilization in 12–24 hours after the crisis.
  • Delivery within 72–120 hours.
  • Improved logistics control and operational responsiveness.